Contact information
We’re here to help you elevate your daily self-care ritual! At jablon.shop, we deeply value our customers and are dedicated to providing premium support for our Luxury Bath Bomb Sets & Premium Bath Care Collections. Whether you have a question about aromatic scent profiles, safe skin ingredients, shipping to Singapore, or an existing package, our team is ready to assist you.
Get In Touch
- Corporate Operator: THE RENO CO. PTY LTD
- Customer Support Email: support@jablon.shop(We aim to respond to all email inquiries within 24 hours on business days.)
- Contact Phone: +61 468-108-872(International rates may apply for calls from outside Australia.)
- Official Registered Address: TARNEIT, 3029, VICTORIA, AUSTRALIA
Business Hours
Our customer support team operates from Victoria, Australia. Please note our official operating hours:
- Monday - Friday: 9:00 AM – 5:00 PM (AEST/AEDT - Australian Eastern Time)
- Saturday - Sunday: Closed
Note for our Singapore Customers: Please keep in mind the international time difference. Australian Eastern Time is 2 hours ahead of Singapore Standard Time (SST). We appreciate your patience, and we will ensure all inquiries are processed thoroughly during our local operating hours.
Quick Assistance
- Order Tracking: Please include your 4-digit or 5-digit order number in your email for faster resolution.
- Shipping to Singapore: We provide international shipping for all our luxury bath bomb packs. For comprehensive details on delivery times, international tracking, or Singapore GST/import duties, please visit our Shipping Policy page.
- Returns & Exchanges: To check eligibility or start a return for an unused, pristine bath ball pack with all individual factory vacuum heat-shrink wraps and product seals intact, please refer to our Return & Refund Policy page.
- Currency: All transactions and checkouts on our platform are securely processed in US Dollars (USD).